Terms of Service

These terms govern your use of Blessedave Technologies' quotation, invoicing and payment services, including our website, client portal, and the quotations, invoices and receipts we issue to you ("the Services"). By requesting a quotation, accepting an invoice, or using our client portal, you agree to these terms.

1. Who we are

Blessedave Technologies ("we", "us", "our") provides the Services described above to businesses and individuals ("you", "client") in Kenya and beyond.

2. Quotations

• A quotation is an estimate of pricing for the services or goods described in it and is not a binding contract until you accept it.
• Every quotation carries an expiry date. A quotation that has expired is no longer valid and must be reissued if you wish to proceed.
• Pricing, quantities and specifications are subject to confirmation at the time an invoice is issued, particularly where project scope changes between quotation and delivery.
• Accepting a quotation through the secure link we send you, or in writing, indicates your agreement to proceed on the terms it describes.

3. Invoices and payment

• Invoices are issued in Kenyan Shillings (KES) unless otherwise stated, with a stated due date and payment instructions.
• We accept payment via M-PESA (through Safaricom's Daraja platform) and other manually recorded methods we may agree with you (such as bank transfer, cash or cheque).
• Where a partial payment is accepted, the invoice remains open until the outstanding balance is paid in full.
• We may send reminders about upcoming and overdue payments by email and/or WhatsApp. Reminders stop automatically once an invoice is paid in full.
• A receipt is issued for every valid payment recorded against an invoice and is available through your client portal.

4. Overdue accounts

If payment is not received by the due date, the invoice is treated as overdue and reminders will continue in line with our standard reminder schedule. Continued failure to pay may result in suspension of ongoing services and/or referral for collection, without prejudice to any other rights we may have.

5. Cancellations, corrections and refunds

An issued invoice that has not yet been paid may be cancelled by us where appropriate. A paid invoice found to require correction will be voided and reissued correctly rather than silently altered, so your payment history always reflects what actually happened. Refunds, where applicable, are handled case-by-case in line with the specific agreement covering the work or goods invoiced, and are not automatic.

6. Client portal accounts

• You are responsible for keeping your client portal login credentials confidential and for all activity under your account.
• You agree to provide accurate contact and billing information and to keep it up to date.
• We may suspend portal access if we reasonably believe an account has been compromised or is being misused.

7. Acceptable use

You agree not to use the Services to submit false or fraudulent information, to attempt to access another client's records, or to interfere with the proper operation of our systems.

8. Intellectual property

Quotation and invoice documents, templates and our website content remain the property of Blessedave Technologies. Nothing in these terms transfers ownership of our documents or systems to you.

9. Limitation of liability

We take reasonable care to keep our systems accurate and available, but we do not guarantee uninterrupted access and are not liable for indirect or consequential loss arising from use of the Services, except where such liability cannot be excluded under Kenyan law.

10. Third-party services

Payment processing and WhatsApp messaging are provided through Safaricom's M-PESA Daraja platform and Meta's WhatsApp Business Platform respectively. Your use of those channels is also subject to their own applicable terms.

11. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top of this page reflects the latest revision. Continued use of the Services after a change constitutes acceptance of the updated terms.

12. Governing law

These terms are governed by the laws of Kenya, and any dispute arising from them will be subject to the jurisdiction of the courts of Kenya.

13. Contact us

Questions about these terms can be directed to Blessedave Technologies through your usual account representative or via the contact details provided on our invoices and quotations.